Ralph E. Grabowski - marketingVP - fact-gathering, analytical Marketing to steer the enterprise

 

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2006 Voice of the Customer conference brochure - PDF, 12 pages, 1.8 MB

The Board of Directors; 
Vital Partner for a VoC Culture

Ralph E. Grabowski, featured speaker

 

Contents

 
 

Abstract
They said it!
The Voice of the Customer (VOC) and the culture
About the conference
About the co-sponsors, the PDMA and IIR
New data
About the featured speaker
Dig deeper

"Guide" + transcript + slides - PDF, 46 pages, 1.5 MB
Slides only - PDF, 43 slides, 1.1 MB
Conference brochure - PDF, 12 pages, 1.9 MB

 

 

They said it!

"Your evidence of the relationship between market research and success is right on!  Dell's M/E Ratio™ is North of 1.5." – Michael S. Dell, Founder, Chairman, and CEO of Dell Computer Corporation

"You are making a terrific statement to Boards of Directors.  Boards and CEOs will have to look in the mirror and ask themselves your ‘twenty questions’!" – Albert D. Ehrenfried, former Chairman and CEO of Metritape

"Every member of the Board and every CEO should be REQUIRED to look at these results." – Peter Eggleston, ex-Amerinex Applied Imaging

“Now, we have a budgeting tool in the M/E Ratio™!” – Stanley N. Lapidus, Founder, Chairman, and CEO; ITRAN, Cytyc, Exact Sciences, and Helicos BioSciences

"You are a magnificent speaker.  You had the entire audience mesmerized." Robin A. Karol, Ph.D., NPDP, CEO, PDMA

 

The Board of Directors; Vital Partner for a VoC Culture  prior

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here ->

Abstract
They said it!
The Voice of the Customer (VOC) and the culture
About the conference
About the co-sponsors, the PDMA and IIR
New data
About the featured speaker
Dig deeper

"Guide" + transcript + slides - PDF, 46 pages, 1.5 MB
Slides only - PDF, 43 slides, 1.1 MB
Conference brochure - PDF, 12 pages, 1.9 MB

 
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